FULFILLMENT & CANCELLATION POLICy
Last updated December 8, 2019
RIGHT OF CANCELLATION
You have the right to cancel this contract at least 48 hours prior to your scheduled pick-up date without stating a reason. In order to exercise your right of cancellation, you must provide Pots & Pans LLC your decision to cancel the contract by way of a clear declaration in written form (i.e., a registered letter or email) to:
Pots & Pans LLC
4915 N College Ave
Indianapolis, IN 46205
Once you have cancelled your order, we are obligated to refund all payments received from you without delay and latest within 7 days of the day on which we receive your notification regarding the order cancellation. Unless otherwise agreed, we shall refund your payment using the same payment option you have used for the original transaction; you will not be charged with any fees for this refund. You will not be eligible to receive your purchased product(s) once your cancellation notice has been processed by Pots & Pans LLC.
Pick-up dates cannot be adjusted once your order has been placed.
All pre-orders must be picked up on their scheduled pick-up days before the store closes. After this time, no refunds will be processed.
Items that have been received by you and have left the business premises are not eligible for return, exchange, or refund unless otherwise agreed upon by the buyer and Pots & Pans LLC.